Responding to Demand Letters: Tone and Substance

course

PROGRAM INFO

  • Presentation Date 2/11/2026
  • Class Time 2:00 PM CT
  • Duration 60 min.
  • Format Webcast
  • Program Code 138385-126729
  • General Credits: 1.00 hr(s)

Price: $85.00


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DESCRIPTION

Responding to Demand Letters: Tone and Substance

Transform potentially contentious legal disputes into strategic opportunities through masterful demand letter responses that balance advocacy with diplomacy. This program reveals the art and science of crafting responses that protect client interests while preserving possibilities for favorable resolution. Learn to navigate the crucial early stages of disputes where tone and substance can determine whether conflicts escalate or resolve efficiently.

  • Master the strategic analysis required to evaluate and respond to various types of demand letters

  • Develop response frameworks that preserve legal defenses while facilitating productive negotiations

  • Balance assertiveness with professionalism to achieve optimal client outcomes

  • Address timing considerations and procedural requirements that affect response effectiveness

 

Speaker:

William J. Kelly, III is a founding member of Kelly & Walker LLC and has more than 25 years’ experience in the areas of employment and commercial litigation. In the area of employment law, he litigates trade secret, non-compete, infringement and discrimination claims in federal and state courts nationwide and has advised Fortune 50 companies on workplace policies and practices. In the area of commercial litigation, his experience includes class action litigation, breach of contract and indemnity, mass-claim complex insurance litigation, construction litigation and trade secrets. Earlier in career, he founded 15 Minutes Music, an independent music production company.

 

 

 

Disclaimer:  All views or opinions expressed by any presenter during the course of this CLE is that of the presenter alone and not an opinion of the Oklahoma Bar Association, the employers, or affiliates of the presenters unless specifically stated. Additionally, any materials, including the legal research, are the product of the individual contributor, not the Oklahoma Bar Association. The Oklahoma Bar Association makes no warranty, express or implied, relating to the accuracy or content of these materials.